Returns & Shipping

We hope you love your Belyn Key item(s). If you need to return an item please see our terms and conditions below.

RETURN & EXCHANGE POLICY

  • Items must be returned within 30 days of the order date to receive a refund. Items returned after 30 days will not be eligible for refund.
  • Use caution when trying on merchandise. Returned (or exchanged) items must be unworn, unwashed and unaltered to be eligible for a refund. Items returned damaged or not suitable for re-sale will not be refunded.
  • Items must be in their original, new and unused condition along with original tags and poly bag. Items returned that appear to have been worn, without tags or not suitable for re-sale will not be refunded. No exceptions.
  • All items marked as "FINAL SALE" are not eligible for return or exchange. 
  • Refunds will be issued back to the original form of payment.
  • Belyn Key is not responsible for missing packages being returned to us and does not insure the contents of any returned package.
  • Please allow 1-2 billing cycles for your credit to appear on your statement, this will vary by the credit card issuing bank
  • All returns should be sent to Belyn Key 2495 Boulevard of the Generals Building B Suite 1 Norristown, PA 19403
  • For returned items: There is a flat $10.00  shipping fee that will be deducted from your refund. 
  • For exchanges: there is no shipping fee. 
  • Please contact customerservice@belynkey.com or call 484-500-5322 for assistance.


HOW TO MAKE A RETURN?

  • Please visit our return portal and follow the directions accordingly.


START YOUR RETURN OR EXCHANGE


SHIPPING

  • Orders over $200.00 qualify for free ground shipping (excludes Hawaii, Alaska and Puerto Rico).
  • Ground shipping fee of $15.00 will be applied to all orders at checkout that do not qualify for free shipping.
  • Other shipping options - 1 day shipping fee of $60.00  and 3 day shipping fee of $25
  • Orders placed before 1:00 pm EST will be shipped the same day.
  • We ship Monday-Friday.
  • Expedited shipping is available at checkout, additional charges apply.
  • Default Shipping is UPS SUREPOST. 
    • UPS picks up your shipment from our warehouse and delivers it to your local post office (USPS). 
    • USPS makes the final delivery to its destination. 
      • Please note: 2 tracking numbers are assigned to each order shipped by UPS SUREPOST:
      • 1. UPS tracking from Belyn Key to your post office.
      • 2. USPS tracking to you. 
    • On average it takes on extra day for USPS to deliver your package with this service. 
  • All International, Hawaii, Alaska and orders to Puerto Rico will have a flat shipping charge of $60.00.

INTERNATIONAL ORDERS MAY BE SUBJECT TO ADDITIONAL DUTIES OR TAXES WHEN RECEIVING YOUR ORDER.  THESE COSTS ARE DETERMINED BY THE RECEIVING COUNTRY.