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Orders typically begin processing within 2 business days of being placed. Once your order has shipped, delivery usually takes 2-5 business days, depending on your location.

Estimated transit times:

• East Coast U.S.: 2-3 business days
• Central U.S.: 3-5 business days
• West Coast U.S.: 4-5 business days

Please note that processing and shipping times may be slightly longer during holidays, promotional events, or periods of high order volume.

Yes. We offer a variety of shipping options based on your location and delivery needs:

• UPS SurePost: 2-5 business days, $15 flat rate
• UPS Ground: $18 flat rate
• UPS 3 Day Select: $25 flat rate
• UPS 2nd Day Air: $35 flat rate
• UPS Next Day Air: $60 flat rate for orders placed before 12:00 PM EST

Please note that delivery timeframes are estimates provided by UPS and may vary during peak shipping periods or due to weather-related delays.

Yes, we ship internationally to select destinations around the world.

Please note that while we offer international shipping, we do not have international distribution centers. As a result, any duties, taxes, customs fees, or import charges assessed by your local government are the responsibility of the customer and are not included in the purchase price or shipping cost.

We understand this may be an inconvenience and appreciate your understanding. If you have any questions about international shipping, our Customer Service team is happy to help.

If your package is delayed, we recommend first checking your tracking information here, as carriers may occasionally experience transit delays.

If tracking shows your package as delivered but you cannot locate it, please check around your property, with household members, neighbors, or your local carrier office.

If you're still unable to locate your package, please contact our Customer Support team and we'll be happy to assist. In cases where a package is believed to be lost in transit, an investigation must be initiated with the shipping carrier (UPS or USPS). Our team can help guide you through the process and determine the appropriate next steps.

Please note that lost package investigations are subject to the carrier's review and resolution process.

We ship orders through UPS and USPS. The shipping carrier for your order is selected based on factors such as package size, destination, and delivery efficiency. Once your order ships, you'll receive a tracking number so you can follow its progress every step of the way.